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A great way to build a list of contacts is to use an SMS keyword. Keywords are the perfect tool to grow your SMS marketing contact list that you can advertise on posters, direct mailers, emails, adverts, your website and on social media. With Textplode, you can create a keyword on our short number so that when a customer texts in, you can automatically add their details to a list or forward the data on to your email address or phone.

Auto-replies can add value and improve customer experience. When a customer sends a text to your keyword or reply number, an automatic and immediate reply can be sent back to the recipient. You could even send a campaign from a reply number asking customers to reply to the message to receive a coupon or be added to a specific list!

Knowing when to send your message at the right time is crucial - it’s not rocket science either! Knowing when your customers are likely to be thinking about making a purchase and when they are likely to be close to their phone will improve the results of your campaign.

When you view your sent campaign, you can see which numbers have successfully received your message and those that haven’t - this will help you keep on top of your data and filter out any incorrect or undeliverable numbers. If for any reason a text message to a UK mobile number is undelivered we will refund the credits back to your account.